How to Apply for Fidelity Bank Personal Loan Mortgage
Fidelity Bank Personal Loan Mortgage Nigeria: Application Guide for the Personal Mortgage Facility
The Fidelity Personal Mortgage Facility, primarily a high value salary loan product, provides critical financing up to ₦5,000,000 for significant personal needs, including property acquisition in Nigeria. This guide provides a precise breakdown of the eligibility criteria, the streamlined application steps, essential contact channels, and frequently asked questions for prospective borrowers.
Mandatory Requirements for Loan Eligibility
To qualify for the Fidelity Personal Mortgage Facility, applicants must meet specific criteria designed to affirm creditworthiness and repayment capacity. These requirements circumvent the need for extensive physical documentation, relying instead on the established banking relationship.
- Salary Domiciliation: The applicant’s monthly salary must be consistently domiciled (paid) into an active Fidelity Bank account.
- Account Activity: The salary account must have been active and receiving consistent salary payments for a minimum period of three to six consecutive months prior to the application date.
- Minimum Salary Threshold: The borrower’s net monthly salary must meet the bank’s internal minimum threshold (note that certain related loan products specify a minimum of ₦30,000.00).
- Credit Standing: The applicant must possess a favorable credit rating and must not have any outstanding delinquent loans either with Fidelity Bank or any other financial institution, ensuring a “clean” credit bureau report.
- Bank Verification Number (BVN): The phone number used for the application (specifically the USSD channel) must be the number linked to the borrower’s BVN.
- Age Requirement: Applicants must be 18 years of age or older to be eligible for any loan facility.
Primary Application Channels
The loan application can be swiftly executed through the bank’s robust digital platforms:
- USSD Channel: Dial the dedicated loan code:
*770*08# - Fidelity Mobile App: Access the application through the official mobile banking application.
Key Application Steps
The application process is designed for minimal interaction and rapid turnaround time (TAT):
- Initiate Application: Using the mobile phone number linked to the BVN, dial the USSD code
*770*08#and select the option for “Apply for Loan” (typically Option 1). Alternatively, navigate to the Loans section within the Fidelity Mobile App. - Eligibility Check: The system instantly assesses the applicant’s eligibility based on salary history, account activity, and credit rating. If eligible, the maximum accessible loan amount (up to ₦5,000,000) and the terms will be displayed.
- Loan Confirmation: The applicant selects the desired loan amount (which cannot exceed the displayed eligibility limit) and confirms their acceptance of the displayed Terms and Conditions (T&Cs). This digital acceptance is crucial for fulfilling the documentation requirement.
- Disbursement: Upon successful confirmation and digital acceptance, the loan amount is credited directly to the borrower’s domiciled Fidelity Bank account instantly.
Fidelity Bank Official Contact and Support Channels
For inquiries, technical support, or clarification regarding the Fidelity Personal Mortgage Facility, borrowers can utilize the bank’s dedicated TrueServe support system, which operates 24/7.
| Channel | Contact Details | Function |
| General Enquiry/Call Centre | 0700 343 35489 | Comprehensive support for products and services. |
| Call Centre (From Abroad) | +234 908 798 9069 | Support line for international inquiries. |
| WhatsApp Chat (TrueServe) | 0903 000 5252 | Direct messaging support for quick issue resolution. |
| Chat with IVY | 0903 000 0302 | Automated and assisted support via the WhatsApp channel. |
| Email Support | [email protected] | Formal documentation and inquiry handling. |
Frequently Asked Questions (FAQs)
1. What is the repayment tenor for the Fidelity Personal Mortgage Facility?
The facility is structured as a short to medium term commitment. The standard repayment tenor is 12 months (one year), with monthly installments covering both principal and interest components.
2. Can I repay the loan before the scheduled 12-month period without facing a penalty?
Yes. A key feature of this facility is the provision for pre liquidation without penalty. Borrowers are fully empowered to pay off the outstanding balance ahead of the scheduled maturity date at their convenience, thereby minimizing total interest expense.
3. What is the total interest rate and what other mandatory fees are included?
The total cost includes a fixed interest rate of 2% per month (24% per annum). Mandatory charges applied upfront include a 1% flat Management Fee and a 1.5% Insurance Fee (Credit Life Insurance), which covers the loan in the event of death or loss of employment.
See on the bank’s website
The Fidelity Personal Mortgage Facility stands as a premier digital lending solution for salaried Nigerians seeking rapid access to substantial capital for property investment.
By successfully meeting the straightforward criteria particularly the requirement for salary domiciliation and a clean credit history applicants can leverage the bank’s efficient digital channels (*770*08# or Mobile App) to secure funds instantly.
This combination of transparency in terms, including the fixed 12 month tenor and pre liquidation flexibility, positions the facility as an actively managed and highly valuable instrument in achieving personal financial milestones.
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