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How to Apply for Pal Loan

How to Apply for Pal Loan: A Step-by-Step Guide for 2026

Are you facing an unexpected financial hurdle? In Nigeria’s evolving digital economy, access to quick credit is no longer a luxury,it’s a necessity. Pal Loan (facilitated via the “Flexi Cash” app) has emerged as a reliable partner for thousands of Nigerians seeking immediate liquidity.

However, getting approved requires more than just downloading an app. You need to know the specific eligibility criteria, the correct application procedure, and how to avoid common mistakes that lead to rejection. In this comprehensive guide, we will walk you through exactly how to apply for a Pal Loan, detail the strict requirements you must meet, and provide you with direct contact channels for the bank.

Pal Loan Requirements: Do You Qualify?

Before you pick up your phone to start the process, it is essential to ensure you meet the lender’s criteria. Pal Loan has a specific set of requirements designed to verify your identity and repayment capacity.

  • Age Limit: You must be between the ages of 18 and 55 years. This range ensures that borrowers are legal adults who are likely to be in the active workforce.
  • Citizenship: The service is strictly for Nigerian citizens. You will need a valid government-issued ID (such as a NIN, Voter’s Card, or International Passport) to prove this.
  • Employment Status: You must have a job or a steady source of income. This is crucial as Pal Loan offers unsecured loans; your income is their only assurance of repayment.
  • Valid Bank Account: You need an active bank account with a commercial bank in Nigeria to receive the funds.
  • Device: A functioning Android smartphone is required to download the application and complete the biometric verification.

Step-by-Step Guide: How to Apply for Pal Loan

Applying for a Pal Loan is a fully digital process that typically takes less than 10 minutes. Follow these active steps to secure your loan.

Step 1: Download the App

Navigate to the Google Play Store or Apple App Store on your device. Search for “Flexi Cash” (the platform hosting Pal Loan services). Ensure you download the official app to avoid security risks. Install the app and launch it.

Step 2: Register and Verify ID

Open the app and register using your active phone number (preferably the one linked to your BVN). You will receive an OTP for verification. Once logged in, you will be prompted to submit your KYC (Know Your Customer) details. This involves uploading a clear selfie and photos of your ID card. Ensure the images are bright and legible to prevent automated rejection.

Step 3: Submit Your Application

After your profile is verified, the app will display your available credit limit. Select the loan amount you need and your preferred repayment tenor (ranging from 61 to 180 days). Confirm the details, including the interest rate and total repayment amount, then click “Apply”.

Step 4: Await Disbursement

The system will review your application instantly using its credit scoring algorithm. If approved, the funds will be disbursed directly into your linked bank account within minutes. You will receive a notification via SMS and in-app identifying the transaction.

Contact Channels: How to Reach Pal Loan Support

Encountering issues with disbursement or repayment? It is vital to communicate with the lender immediately. Pal Loan (via Flexi Microfinance Bank) provides customer support to assist you.

  • Email Support: You can send detailed inquiries or complaints to [email protected]. This is the official channel for resolving transaction disputes.
  • In-App Chat: The Flexi Cash app features a customer service section where you can chat with support agents for real-time assistance.

Frequently Asked Questions (FAQs)

Here are three common questions new applicants ask about the Pal Loan process.

1. Why was my Pal Loan application rejected?

Rejection often stems from mismatched information (e.g., the name on your bank account usually does not match your ID), a poor credit history with other lenders, or unclear ID photos. Ensure all your details are accurate and your face is clearly visible in the verification selfie.

2. Can I apply if I am self-employed?

Yes. As long as you have a steady source of income that can be verified via your bank statement or transaction history, self-employed individuals are eligible to apply.

3. How long does the disbursement take?

Disbursement is typically instant. Most users receive funds within 5 to 10 minutes of approval. However, network delays from your receiving bank can sometimes cause a slight lag.

Conclusion

Applying for a Pal Loan is a straightforward process designed for speed and convenience. By meeting the basic age and income requirements and ensuring your documentation is accurate, you can unlock a financial safety net of up to ₦500,000.

Remember that a loan is a responsibility. Only borrow what you can afford to repay within the stipulated term to maintain a healthy credit score. If you are ready to proceed, head to the app store, download “Flexi Cash”, and take control of your finances today.

See on the bank’s website

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